Customer Care Management System

CCMS is designed to help businesses manage:

  • Customer Data
  • Access Business Information
  • Customer Support
  • Clients and Contacts
  • Support Vendor / Partner Relationships
  • Employees
  • Knowledge and Training
  • Assets or Resources

    With cloud-based CCMS – SaaS (software-as-a-service) or on-demand CCMS – data is stored on an external, remote network that you can access anytime via internet connection.

 

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