

Customer Care Management System
CCMS is designed to help businesses manage:
- Customer Data
- Access Business Information
- Customer Support
- Clients and Contacts
- Support Vendor / Partner Relationships
- Employees
- Knowledge and Training
- Assets or Resources
With cloud-based CCMS – SaaS (software-as-a-service) or on-demand CCMS – data is stored on an external, remote network that you can access anytime via internet connection.