Customer Care Management System

CCMS is designed to help businesses manage:

• Customer Data
• Access Business Information
• Customer Support
• Clients and Contacts
• Support Vendor / Partner Relationships
• Employees
• Knowledge and Training
• Assets or Resources

  With cloud-based CCMS – SaaS (software-as-a-service) or on-demand CCMS – data is stored on an external, remote network that you can access anytime via internet connection.